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Toby Lowe on complexity theory and its use in public policy
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Toby Lowe, Senior Lecturer in Public Management at Newcastle Business School, Northumbria University, has led a decade long challenge to new public management, and in particular its potential to shoehorn difficult social problems into a relationship between  inputs, outputs and outcomes. His Human, Learning, Systems approach offers a new paradigm for public services.

https://www.humanlearning.systems